Privacy

Privacy policy

The policy explains which data the site collects, why it is used, and how the user can manage their requests.

What data the site may collect

Through contact forms, the site may receive the user name, phone number, comment, and technical details needed for request delivery. Yandex Metrica counter 111713554 is used for aggregated statistics about visits, traffic sources, navigation, and device parameters and may use cookies. Session replay, scroll maps, and form analytics are disabled.

Why the data is used

The data is used to contact the patient, confirm an appointment, answer a question, coordinate consultation timing, and maintain an internal request history. Without separate consent, it is not used for unrelated marketing mailings.

How the user can exercise their rights

The user may send a request to clarify, update, or withdraw consent through the contact form or by phone. For legally significant requests, the clinic may ask for enough information to verify the requester identity.

Important

The policy is updated when analytics, CRM, or email tools change.

Privacy policy - ERA Clinic